What to Expect When You Arrive
What is an Emergency
Amazing Pet Stories
Careers at Crossroads

What To Expect When You Arrive

  • Veterinarian with dogYou and your pet will be met by a friendly, caring member of our team.

  • You and your pet will be escorted to an exam room so we can gather vital medical information about your pet.

  • The Doctor will review this information and perform a thorough physical examination on your pet.

  • After your pet has been examined, the Doctor will sit with you to discuss your pet's condition and make treatment recommendations.

  • A member of the medical team will review with you the Doctor's Health Care Plan for your pet, including going over the finances.

Important Note:

  • Based on the severity of your pet's condition, the medical team may decide to take your pet immediately to the treatment area.

  • If other pets are in the clinic, all cases will be stabilized and prioritized based on the nature of the emergencies. The most critically-ill patients will be seen first. Please be supportive of other pet owners and their pets. Your patience is greatly appreciated.