What to Expect
What can you expect from the care at Crossroads?
We have a system to ensure our animal patients are treated with the care and compassion they deserve. Care starts the minute animals come in when staff will check-in the patient.
Pets are evaluated and prioritized based on the emergency and the animal’s condition when it comes through the door. Life-saving measures can begin right away to help stabilize a patient’s condition and alleviate suffering.
When the animal is stabilized, a thorough examination is performed by the doctor and recommendations for any necessary tests discussed between veterinarian and pet owner. Because time is critical in emergencies, we have an in-house laboratory and the latest digital X-ray so our veterinarian doctors can quickly and accurately diagnose your pet’s condition.
Once a diagnosis is reached, the veterinarian will provide you with a treatment plan.
If your pet requires a fairly quick, non-surgical procedure, we can perform the necessary treatment. Once your pet begins to recover, you may be able to continue home care. Our staff will instruct you how to do this.
If a pet patient needs more extensive treatment, our staff will begin immediately while you wait in the comfort of our lobby. We believe in caring for you as well as your precious pets, and provide free wireless, snacks and Netflix entertainment to ease the waiting. Our veterinary doctors and staff will keep pet owners informed with regular updates.
Pets undergoing certain treatments or surgery may be required to stay overnight for observation and care. Our staff excels at very personalized attention for our patients until they can be released back to the owners to finish their healing at home.